NECA TECH Hotline

Become an ECA WA member to access the NECA TECH Hotline!

ECA WA's highly skilled technical team are available to take member calls via the NECA TECH Hotline between 7am and 5pm WST, Monday to Friday. 

The NECA TECH Hotline is a free* service for all NECA members, providing an easy way for electrical contracting businesses to access prompt technical assistance when required. 

What sort of queries can NECA Technical help with?

Every year, ECA WA Technical responds to thousands of member emails and phone calls, providing essential and timely advice to the WA electrical industry. Common queries include:

  • Meter panel configurations
  • Zoning and damp situations
  • Maximum demand and volt drop
  • Switchboard locations

Don’t forget our TKB for queries outside the hotline service times

For queries outside of the NECA TECH Hotline open hours, our Technical Knowledge Base (TKB) is available 24/7!

ECA WA's TKB allows members to search Standards, WAER, WADCM, EnergySafety Energy Bulletins, technical updates  and more – all from your smart device or computer.

Click here to find out more about this popular member service.

*Standard call charges apply - please refer to your phone provider. The NECA TECH Hotline is not available on public holidays.